Microsoft Dynamics 365 Financial Management Software for General Ledger, Accounts Payable, Accounts Receivable, Bank, Treasury, Fixed Asset Management, Expense Management, Budgeting and Financial Reporting. Manage multi-company, multi-currency financial transactions. Compliant and Tax-localized for 37 countries and 42 languages.
Microsoft Dynamics 365 Supply Chain Management Solution for manufacturers, distributors, and retailers to automate Procurement and Sourcing, Product Mastering, Demand Forecasting and Supply Planning, Production and Manufacturing, MRP, Warehouse and Inventory, Quality and Transportation Management processes.
Microsoft Dynamics 365 Project Operations software automates your sales quotations, streamlines your project planning & execution with powerful time tracking and project analytics.
Microsoft Dynamics 365 Sales Automation Software for sales force automation. Lead and Opportunity Management, Pipeline Management, 360-degree Customer View, Sales Quote Conversion, Sales Forecasting, Sales Quota and Territory Management, Sales Reporting. Mobile sales application for sellers on the field. Sales Management Dashboards for Performance Management.
Microsoft Dynamics 365 Service Management Software. Capability for Case Management, Incident Management, and Interactions. Create queues and route cases to the right agents. Resolve issues faster and improve FCR with the Knowledge Base. Track SLA compliance. Use Customer Surveys for measuring CSAT. Manage Agent performance using dashboards.
Microsoft Dynamics 365 Field Service Management to manage repairs, installations, predictive maintenance for customer equipment & assets. Leverage automated scheduling, resource skill matching to dispatch field technicians. Mobile App provides field workers with work order information, navigation to next job, and ability to record time, inventory consumption and perform signature capture.
Microsoft Dynamics 365 Customer Relationship Management and Customer Engagement for Salesforce Automation, Customer Service Management, Field Service Automation and Marketing Management.
Microsoft Dynamics 365 Finance and Operations ERP for Financial Management, SCM, Inventory, Procurement, Warehouse, Asset, Project Accounting, Budgeting, Statutory Compliance, Financial & Operational Reporting.
Microsoft Dynamics 365 Human Resource software for Personnel Management, Leave and Absence, Employee Self-Service, Compensation and Benefits, Learning & Development, Performance Management.
Microsoft Dynamics 365 Commerce software for your Business to Business Ecommerce and Direct to Consumer Web store. Centrally manage product information, categories, assortments, inventory, promotions and prices. Search Engine Optimized and mobile device optimized E-Commerce.
Support for multi-language, multi-currency, payment and taxes.
Microsoft Dynamics 365 Retail and D365 Commerce software provides Point of Sale, store merchandising, assortment management, promotions, pricing , shift management and store management capability
Microsoft Dynamics 365 Contract Management provides functionality for managing contracts including Contract Requests, Template Management, Contract Terms, Automated Invoice Generation, Contract Reminders, Contract Renewals, Indexation of Contracts, Contract Attachment and Contract Reports and Analytics.
Unified Pricing Management in Microsoft Dynamis D365 Supply Chain Management features including price attributes creation and management, price groups setup and management, price component codes setup and posting, single and multiple price structures setup and management, base prices and sales trade agreements, vendor list price and price adjustments, discounts and margin price adjustments, and resolving concurrency within and across price component codes.
EVENT SCHEDULE:
February 27, 2025. 10:00 AM Bangkok | 11:00 AM Singapore | 2:00 PM Sydney | 4:00 PM Auckland. Register here.
Asset Management in Microsoft Dynamics 365 Supply Chain Management features including asset creation and tracking, asset maintenance, asset reporting, functional location management, maintenance requests management, work orders management, mobile workspace for asset management, preventive and reactive maintenance.
EVENT SCHEDULE:
APAC and ANZ: March 5, 2025. 10:00 AM Bangkok | 11:00 AM Singapore | 2:00 PM Sydney | 4:00 PM Auckland. Register here.
Americas: March 6, 2025. 9:00AM Pacific Time. Register here.
Microsoft Dynamics 365 Marketing functionality including marketing automation, campaign management, event management, customer journey, customer segmentation, email marketing, customized landing pages and web forms, lead generation and scoring, and marketing analytics and insights.
EVENT SCHEDULE:
APAC and ANZ: March 12, 2025. 10:00 AM Bangkok | 11:00 AM Singapore | 2:00 PM Sydney | 4:00 PM Auckland. Register here.
Americas: March 13, 2025. 9:00AM Pacific Time. Register here.
Event Schedule:
March 21, 2025. 9:00 AM Bangkok | 10:00 AM Singapore | 1:00 PM Sydney | 3:00 PM Auckland. Register here.
Demand Planning in Microsoft Dynamics 365 features calculation and modeling, transformation profiles creation and management, forecast profiles creation and management, demand forecasting algorithms, designing forecast models, using custom Azure machine learning algorithms in demand planning, phase in/out functionality, time series and data planning, demand analysis with Copilot AI, and rolling forecasts.
EVENT SCHEDULE:
March 26, 2025. 10:00 AM Bangkok | 11:00 AM Singapore | 2:00 PM Sydney | 4:00 PM Auckland. Register here.
Microsoft Dynamics 365 Customer Service enables telecommunications providers to efficiently capture and manage customer queries and complaints, turning them into cases that can be automatically routed to the appropriate support teams. It allows teams to define and meet resolution timelines, ensuring faster handling of service interruptions, billing disputes, and technical issues. It also provides self-service options for customers, such as quick access to relevant FAQs and troubleshooting guides, while offering tools to create and distribute surveys to track customer feedback and satisfaction effectively.
EVENT SCHEDULE:
April 9, 2025. 10:00 AM Bangkok | 11:00 AM Singapore | 2:00 PM Sydney | 4:00 PM Auckland. Register here.
April 10, 2025. 9:00 AM Pacific Time | 11:00 AM Central Time | 12:00 PM Eastern Time. Register here.
Philippines
Philippines
Singapore
Singapore
Singapore
Singapore
Manila, Philippines
Manila, Philippines
Seattle, WA USA
Seattle, WA USA
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