Manage customers on mobile devices
1. Add or update customer details.
2. View customer information including contact information, credit limit, quotes, order history, invoices, and payment status.
3. Record special notes.
Offline order entry
1. Create sales quotes and sales orders with customer-specific pricing.
2. Place orders when online or offline with an ability to synchronize offline orders when internet connectivity is available.
3. Search for products by item name or number.
4. Visibility of available inventory quantity.
5. Apply discounts within empowerment.
6. Record special requirements for orders.
7. Single click re-order function allows for quick ordering.
8. WhatsApp notification and email confirmation on successful order placement.
Powered by Generative AI
The Unified Mobile Order Entry for Microsoft Dynamics solution harnesses the power of Generative AI to and streamlines the ordering process. By utilizing advanced natural language processing, the solution can intelligently interpret and process voice commands and text inputs, enabling users to quickly and accurately place orders without the need for manual data entry. The AI-driven system can also provide real-time recommendations based on historical order data, customer preferences, and current inventory levels, ensuring optimal decision-making and improved customer satisfaction. Additionally, the Generative AI capabilities facilitate predictive analytics, helping businesses anticipate demand, manage stock levels efficiently, and reduce operational costs.
Examples of AI-enabled functionality include
- Voice driven ordering
- High value Customers – Predict your best customers based on past history and their order history
- Recommended Products –AI generated personalized recommendation list of items for each customer.
- Product literature – Automatically generate personalized product information for customers based on the recommended products.