Use Microsoft Dynamics 365 for Field Service for Telecom to schedule installation and engineering staff, equipment and vehicles for installations, and maintenance work orders. Eliminate field service friction. and reduce “Where’s my technician?” calls. Empower dispatch and customer care teams with live map views and field service metrics. Give your customers the real-time insight they’ve come to expect.
Reduce customer churn by rewarding customers to be loyal. Offer promotions, points, rewards and gifts for loyalty based on dollars spent and duration of time they have been a customer. Offer benefits for maintaining their subscription such as free accessories or a no-cost upgrade to their plan.
Recruitment, HR and Talent Solution tailored to Telcos to increase employee engagement at work and improve productivity of your HR team as well as your employees. Built-in Integration with Linked In to improve recruitment for the Telecom industry