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TELECOM & TELCO SOFTWARE SOLUTIONS

Financial Management

Sourcing and Procurement

Sourcing and Procurement

Financial Management Telecom Software with Microsoft Dynamics 365 for Telcos. General Ledger, AP, AR

Telecom Financial Management Software with Microsoft Dynamics 365 Finance providing General Ledger, Accounts Payable, Credit and Collections, Accounts Receivable, Bank Management, Fixed Asset Management and Financial Reporting. Financial Dimensions such as Department, Division, Project to allow for both capture of financial transactions and multi-segment reporting for Telcos. Inter-company transactions and multi-company Financial Consolidation. Out of the box financial reports available at an entity level and consolidated level including

- Balance Sheet

- Profit and Loss

- Rolling Forecast

- Cash Flow Statement

Ability to drill down from a financial report to individual transactions. Statutory localisations for over 40 countries.

Sourcing and Procurement

Sourcing and Procurement

Sourcing and Procurement

Purchasing and Procurement Telecom Software with Microsoft Dynamics 365 for Telcos

Manage a Telecom with Robust Purchasing Software. Vendor Management, Vendor Certification, Run Open, Blind and Closed RFx/ RFP/ RFI sourcing processes. Procurement limits by department to ensure compliance with spending limits. Encumber funds for spending later. Integrate Budget controls in your procurement processes including the Purchase Requisition Transactions, Purchase Orders and Vendor Invoices to ensure your spending is within department budgets.   

Purchase Agreements to track spend on an awarded Bid with ability to have multiple Purchase Orders under a single Vendor Agreement.  Support for a Vendor Portal for Vendors to electronically communicate with you

Project Accounting

Sourcing and Procurement

Project Accounting

Project Accounting Telecom Microsoft Dynamics 365 Finance software for Telcos. Cell Tower budgeting

Telecom Project Accounting  to manage Capital Expenditure such as new cell towers as well as Operational Expenditure such as repairs. Manage Project budgets and spending. Track Multi-Year projects that cross financial years. Award Projects to one or more vendors. Track vendor costs, internal labor hours, materials and track Project Budget to Costs.  Maintain project cost control by summarizing actual cost, committed cost, and remaining budget to accurately forecast total expected cost, and compare with the original budget.  Fully Integrated Time sheets that capture labor costs into your Projects for accurate project costing and accounting.

Human Resources

Budgeting & Forecasting

Project Accounting

D365 Human Resource  and Talent Telecom Software, Leave and Absence Management for Telcos

Human Resource Software to automate Telco processes with from hire to retire including Recruiting, Applicant tracking, Personnel and Employee Record Management, I-9 Compliance, Leave and Absence management Compensation management, Performance Management, Time and Attendance, and Benefits Tracking.  Leave Accrual Rules by Leave Type e.g. Annual PTO, Bereavement Leave and support for both Paid and Unpaid Leave. Online application of absence with ability for managers to review and approve or reject leaves. 

Employee Self-Service

Budgeting & Forecasting

Budgeting & Forecasting

D365 Employee Self-Service Software, Time and Attendance for Telcos and Telecom organizations

Employee Portal Software tailored for  Telco Staff to view and update personnel information, contact information, emergency contacts. Ability for team members to view accrued leave balance by absence leave type,  submit leave requests, and enter expense reports and time-sheets. Managers can view team members information, view and approve leave requests and expense reports.  Telecom staff members have the ability to view available training courses and enroll in them

Budgeting & Forecasting

Budgeting & Forecasting

Budgeting & Forecasting

Telecom Budgeting Software Forecast and Budget to Actual Reporting for Telcos with Dynamics 365

Budgeting and Financial Planning Software for Telcos provides Long Term Forecasting, Financial Projections, Annual Budgeting and Track Budget to Actuals. Forecast Personnel Positions, Salary Increments as well as Operating Expenditure Budgets. Plan for Capital Expenditure with detailed cost estimates for vendors costs, equipment, labor, material and track CapEx Budget to Actuals once approved. Forecast Long-term Expenditures and enable Capital Planning. 

Sales Management

Customer Service

Customer Service

Telecom CRM for Sales Management and B2B Account Management

Use our purpose-built Telecom CRM built on Microsoft Dynamics 365 for Customer Engagement to track opportunities for business customers and for account management for Telcos.

Customer Service

Customer Service

Customer Service

Telco CRM for Customer Service for Agents to increase customer satisfaction

 Improve Customer Satisfaction and reduce subscriber churn by using our Unified Agent Desktop and Customer Service Solution for Telecom built on Microsoft Dynamics 365 CRM. 

Field Service

Customer Service

Loyalty Management

Field Service Software for Telecom Companies

Use Microsoft Dynamics 365 for Field Service for Telecom to schedule installation and engineering staff, equipment and vehicles for installations, and maintenance work orders. Eliminate field service friction. and reduce “Where’s my technician?” calls. Empower dispatch and customer care teams with live map views and field service metrics. Give your customers the real-time insight they’ve come to expect. 

Loyalty Management

Loyalty Management

Loyalty Management

Loyalty Management Software for Telecom companies

   Reduce customer churn by rewarding customers to be loyal. Offer promotions, points, rewards and gifts for loyalty based on dollars spent and duration of time they have been a customer. Offer benefits for maintaining their subscription such as free accessories or a no-cost upgrade to their plan. Real-time and highly scalable with the power of the Microsoft cloud.

Expense Management

Loyalty Management

Expense Management

D365 Expense Report Software, Approvals with Employee Portal  for Telcos and Telecom organizations

Automated Employee Expense Management software for Telcos including Pre-Travel Authorizations, Expense Report submission via an Employee Portal,  Expense Policies that can automatically reject an entry, Multi-level approval hierarchy using a workflow designer, Expense Approvals. Browser-based with app support for mobile devices . Cloud-based running on Microsoft Dynamics 365 Finance

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