TELECOM & TELCO SOFTWARE SOLUTIONS

Inquiry to Subscriber

Increase Subscribers with Chatbot software to manage leads

Use Chatbots to increase the number of inquiries and prospects on your website and social medial channels. Convert casual visitors to engaged prospective customers.

Sales Management

Telecom CRM for Sales Management and B2B Account Management

Use our purpose-built Telecom CRM built on Microsoft Dynamics 365 for Customer Engagement to track opportunities for business customers and for account management for Telcos.

Customer Service

Telco CRM for Customer Service for Agents to increase customer satisfaction

 Improve Customer Satisfaction and reduce subscriber churn by using our Unified Agent Desktop and Customer Service Solution for Telecom built on Microsoft Dynamics 365 CRM. 

Field Service

Field Service Software for Telecom Companies

Use Microsoft Dynamics 365 for Field Service for Telecom to schedule installation and engineering staff, equipment and vehicles for installations, and maintenance work orders. Eliminate field service friction. and reduce “Where’s my technician?” calls. Empower dispatch and customer care teams with live map views and field service metrics. Give your customers the real-time insight they’ve come to expect. 

Loyalty Management

Loyalty Management Software for Telecom companies

   Reduce customer churn by rewarding customers to be loyal. Offer promotions, points, rewards and gifts for loyalty based on dollars spent and duration of time they have been a customer. Offer benefits for maintaining their subscription such as free accessories or a no-cost upgrade to their plan. 

HR and Talent

HR Software for Telcos

 Recruitment, HR and Talent Solution tailored to Telcos to increase employee engagement at work and improve productivity of your HR team as well as your employees. Built-in Integration with Linked In to improve recruitment for the Telecom industry

Schedule an Appointment

View a demo tailored to your needs. Email us at info@unifydots.com or schedule an appointment for a requirements gathering meeting for your Telecom ERP, CRM, Field Service, Sales Management, Customer Service, Chatbots needs by clicking the link below

Make Appointment