Microsoft Dynamics 365 Financial Management Software for General Ledger, Accounts Payable, Accounts Receivable, Bank, Treasury, Fixed Asset Management, Expense Management, Budgeting and Financial Reporting. Manage multi-company, multi-currency financial transactions. Compliant and Tax-localized for 37 countries and 42 languages.
Microsoft Dynamics 365 Supply Chain Management Solution for manufacturers, distributors, and retailers to automate Procurement and Sourcing, Product Mastering, Demand Forecasting and Supply Planning, Production and Manufacturing, MRP, Warehouse and Inventory, Quality and Transportation Management processes.
Microsoft Dynamics 365 Project Operations software automates your sales quotations, streamlines your project planning & execution with powerful time tracking and project analytics.
Microsoft Dynamics 365 Sales Automation Software for sales force automation. Lead and Opportunity Management, Pipeline Management, 360-degree Customer View, Sales Quote Conversion, Sales Forecasting, Sales Quota and Territory Management, Sales Reporting. Mobile sales application for sellers on the field. Sales Management Dashboards for Performance Management.
Microsoft Dynamics 365 Service Management Software. Capability for Case Management, Incident Management, and Interactions. Create queues and route cases to the right agents. Resolve issues faster and improve FCR with the Knowledge Base. Track SLA compliance. Use Customer Surveys for measuring CSAT. Manage Agent performance using dashboards.
Microsoft Dynamics 365 Field Service Management to manage repairs, installations, predictive maintenance for customer equipment & assets. Leverage automated scheduling, resource skill matching to dispatch field technicians. Mobile App provides field workers with work order information, navigation to next job, and ability to record time, inventory consumption and perform signature capture.
Microsoft Dynamics 365 Customer Relationship Management and Customer Engagement for Salesforce Automation, Customer Service Management, Field Service Automation and Marketing Management.
Microsoft Dynamics 365 Finance and Operations ERP for Financial Management, SCM, Inventory, Procurement, Warehouse, Asset, Project Accounting, Budgeting, Statutory Compliance, Financial & Operational Reporting.
Microsoft Dynamics 365 Human Resource software for Personnel Management, Leave and Absence, Employee Self-Service, Compensation and Benefits, Learning & Development, Performance Management.
Microsoft Dynamics 365 Commerce software for your Business to Business Ecommerce and Direct to Consumer Web store. Centrally manage product information, categories, assortments, inventory, promotions and prices. Search Engine Optimized and mobile device optimized E-Commerce.
Support for multi-language, multi-currency, payment and taxes.
Microsoft Dynamics 365 Retail and D365 Commerce software provides Point of Sale, store merchandising, assortment management, promotions, pricing , shift management and store management capability
Microsoft Dynamics 365 Contract Management provides functionality for managing contracts including Contract Requests, Template Management, Contract Terms, Automated Invoice Generation, Contract Reminders, Contract Renewals, Indexation of Contracts, Contract Attachment and Contract Reports and Analytics.
Microsoft Dynamics 365 Human Resources functionality to manage the entire employee lifecycle, including personnel management, time tracking, performance management, compensation and benefits, leave and absence management, and streamlines onboarding, recruitment, learning and development, and Copilot AI.
EVENT SCHEDULE:
APAC and ANZ: June 24, 2025, 10:00 AM Bangkok | 11:00 AM Singapore | 1:00 PM Sydney | 3:00 PM Auckland. Register here.
Americas: June 26, 2025. 3:00 PM Pacific Time. Register here.
Microsoft Dynamics 365 Finance streamlines financial operations with automation across account reconciliation, subscription billing, AR and collections, and AP to improve cash flow. With Copilot-powered Account Reconciliation Agent and AI-driven insights, it accelerates financial close and reporting.
EVENT SCHEDULE:
APAC and ANZ: July 15, 2025, 10:00 AM Bangkok | 11:00 AM Singapore | 1:00 PM Sydney | 3:00 PM Auckland. Register here.
Americas: July 15, 2025. 1:00PM Pacific Time | 4:00PM Eastern Time. Register here.
Europe: July 17, 2025, 8:00AM Central European Time. Register here.
Explore how Microsoft Dynamics 365 CRM Sales and Customer Service, combined with the Unify Dots Accelerator for Insurance, helps sales teams manage leads, track opportunities, and streamline policy quoting and onboarding. For customer service, the solution supports case management, automated follow-ups, and a unified view of customer interactions to resolve issues faster. You'll also explore how AI and automation reduce manual tasks, improve SLA compliance, and deliver more consistent, personalized service across the customer lifecycle.
EVENT SCHEDULE:
APAC and ANZ: July 24, 2025, 10:00 AM Bangkok | 11:00 AM Singapore | 1:00 PM Sydney | 3:00 PM Auckland. Register here.
Americas: July 24, 2025. 1:00PM Pacific Time | 4:00PM Eastern Time. Register here.
Optimize processes with agent-led time, expense, and approvals with D365 Project Operations. Explore how Copilot and agentic automation streamline time entry, expense report creation, and approval processes. See how AI can automate policy checks, flag exceptions, and reduce manual follow-ups.
EVENT SCHEDULE:
APAC and ANZ: July 29, 2025, 10:00 AM Bangkok | 11:00 AM Singapore | 1:00 PM Sydney | 3:00 PM Auckland.
Americas: July 29, 2025. 1:00PM Pacific Time | 4:00PM Eastern Time.
Europe: July 31, 2025, 8:00AM Central European Time.
Copilot Studio in a Day (CSIAD) is a beginner-level training designed for everyone to learn how to respond rapidly to your customers and employees at scale, using next generational conversational assistants. No matter if you are a business expert or IT developer, you will learn to develop copilots quickly, in a single day using Microsoft Copilot Studio. Enjoy hands-on, step-by-step lab exercises that guide you through building modern copilot AI experiences for any scenario or use-case.
EVENT SCHEDULE:
August 19, 2025. 9:00AM - 5:00PM Singapore Time. Register here.
Unified Pricing Management in Dynamics 365 Supply Chain enables centralized, attribute-based pricing using real-time data from customers, products, and order segments. Learn how to manage complex pricing structures—including base prices, trade agreements, discounts, and rebates—while ensuring consistency across channels. The session will also cover price simulation, margin control, and how to align pricing strategies for both B2B and B2C models using Microsoft’s CSU-based pricing engine.
EVENT SCHEDULE:
APAC and ANZ: September 16, 2025. 10:00 AM Bangkok | 11:00 AM Singapore | 1:00 PM Sydney | 3:00 PM Auckland. Register here.
Europe: September 17, 2025. 11:00 AM Central European Time. Register here.
Americas: September 18, 2025. 9:00AM Pacific Time. Register here.
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Philippines
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Singapore
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Manila, Philippines
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Seattle, WA USA
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